Client · Lumière Skincare Luxury DTC Skincare Q4 Holiday Sprint TikTok · Meta · Email

Lumière Skincare: $2.4M Holiday GMV with Social-First Creative

Deployed over 120 video iterations across TikTok and Meta alongside automated VIP early-access retention workflows.

Holiday GMV
$2.4M

Across a 10-week sprint

New Customers
68%

Share of holiday orders

Video Iterations
120+

Tested on TikTok and Meta

Retention Revenue
38.5%

From VIP email & SMS flows

01 · Diagnosis & Discovery

Rising Ad Costs Before the Biggest Quarter

Lumière needed to hit an ambitious holiday target while ad costs climbed and its best-performing creative was already fatigued.

Key Baseline Diagnostic
  • Top ads fatigued within 5 days
  • No pre-holiday list building
  • Heavy reliance on discount codes
Bottleneck A

Creative Fatigue

Only a handful of ads were live, and performance collapsed as frequency rose.

Bottleneck B

Discount Dependence

Past holidays relied on deep discounts that eroded margin and brand value.

02 · Infrastructure Engineering

Social-First Creative Engine + VIP Retention

We built a weekly creator content pipeline and a VIP early-access programme to sell out without discounting.

Creator Content Pipeline

Ingredient teardowns, routines and reviews from vetted creators, refreshed weekly.

Iterations: 120+

VIP Early Access

List-building campaigns before Black Friday gave VIPs first access instead of discounts.

VIP Signups: 18,400

Automated Retention Flows

Post-purchase and replenishment emails drove repeat orders through December.

Retention Share: 38.5%
Verified Executive Endorsement
“Creative agility under holiday pressure meant our inventory fully sold out without eroding our margins with discounts. That had never happened before.”
CL
Camille Laurent
Brand Director, Lumière Skincare
Audited & Authenticated Client
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